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In accordance with UK GDPR, we may hold your data in two ways.


  • We hold your contact details, including your name, telephone number and email address so that we may maintain contact with you. We also hold details of your date of birth, your GP and any other relevant contacts relating to your treatment. We may need to ask for details of an emergency contact, but will discuss this with you if it becomes necessary.


  • Your therapist may hold notes in line with the treatment and management of your health. This includes those used at periodic meetings with supervisors in line with good practice. 


If in paper form, your data is stored in a locked filing cabinet. Otherwise, digital data will be held in password-protected email accounts or documents. The data that SCTC and our therapists hold is kept to a minimum serving the purposes required and in any case will not be kept beyond five years after therapy has ended. 


In accordance with UK GDPR, you may request access to the data that SCTC and your therapist keep relating to you. We will then supply you with this on a timely basis and in a form in line with UK GDPR.


You are reminded that the internet is not secure. 


Should your therapist be concerned that you intend significant harm to yourself or others, they may need to speak to a relevant person or organisation. This may include your GP.


All therapists have in place procedures to make sure your data and treatment are handled properly in the event of their death.


Our reference number with the Information Commissioners Office is ZB563802.


SCTC is an organisational member of the British Association for Counselling and Psychotherapy (BACP). We abide by the ethical framework of this organisation and any other member organisations of our therapists, including UKCP and BPC, as appropriate.


If you have a complaint about your treatment at SCTC, please contact SCTC in the first instance, but you may also complain to BACP. A copy of our complaints procedure is available on request.


If you explore treatment at SCTC, you will be asked for your consent to the above when we send you our questionnaire, in advance of the initial consultation. You may withdraw this consent at any time by notifying SCTC.

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